Privacy Policy
Fleetware Solutions Limited (“Fleetware”, “we,” “our,” or “us”), located at Golf View Office Suites, Muthaiga, 8th Floor, is committed to protecting your privacy and complying with the Kenya Data Protection Act, 2019 (“the Act”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Act and other applicable laws. This Privacy Policy applies to websites (https://fleetwaresolutions.com/ and its subdomains), emails ( info@fleetwaresolutions.com, sales@fleetwaresolutions.com, itsupport@fleetwaresolutions.com ), offline and online events, products, and services owned or controlled by Fleetware Solutions Limited (“Services”) By accessing or using our Services, you agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Personal Information We Collect
We collect personal information about you through various means, including when you provide it
directly to us or when it is automatically collected during your interaction with our Services.
Personal information you provide to us directly may include:
– Full name
– Business/company name
– Company financial information
– Payment information
– Job title
– National ID or passport number (for limited purposes)
– Date of birth
– Gender
– Email address
– Phone number
– Password or passcode
– Residential address and associated location information
Purposes and Legal Basis for Processing Personal Information
We process your personal information for the following purposes:
– To provide and maintain our Services, including monitoring usage patterns
– To manage your account and provide you with access to our Services
– For the performance of contracts, such as fulfilling orders or providing services you have requested
– To send you promotional offers, updates, and information about our products and services, unless you opt out
– To communicate with you, including responding to your inquiries and requests
– For data analysis, identifying usage trends, and improving our Services
We process your personal information based on legal grounds such as your consent, our legitimate
interests, contractual necessity, or legal obligations under the Kenya Data Protection Act.
Retention of Your Information
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy
Policy, unless a longer retention period is required or permitted by law.
Your Privacy Rights
Under the Kenya Data Protection Act, you have the following rights regarding your personal information:
– Right to access: You can request information about the personal information we hold about you.
– Right to correction: You can request us to correct any inaccurate or incomplete personal information.
– Right to erasure: You can request the deletion of your personal information under certain circumstances.
– Right to restriction of processing: You can request us to restrict the processing of your personal information under certain conditions.
– Right to data portability: You can receive a copy of your personal information in a structured, commonly used, and machine-readable format.
– Right to object: You can object to the processing of your personal information under certain conditions.
– Right to withdraw consent: If we process your personal information based on consent, you can withdraw your consent at any time.
To exercise these rights or for any privacy-related concerns, please contact us at
info@fleetwaresolutions.com
Sharing of Your Personal Information
We may share your personal information with:
– Affiliates: We may share information with our corporate affiliates.
– Service Providers: We share information with service providers who assist us in providing the Services.
– Legal Compliance: We may disclose information in response to legal requests or to comply with
applicable laws.
We do not sell, trade, or rent your personal information to third parties for marketing purposes without your consent.
Automated Decisions and Profiling
We do not use automated decision-making processes that would significantly affect you based on your personal information.
Complaints
If you have concerns about your privacy rights, you have the right to lodge a complaint with the Office of
the Data Protection Commissioner in Kenya.
Security Measures
We implement technical, organizational, and legal measures to protect your personal information.
However, we cannot guarantee the absolute security of your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
– Email: info@fleetwaresolutions.com
– Address: Fleetware Solutions Limited, Golf View Office Suites, Muthaiga, 8th Floor, Nairobi, Kenya.
This policy is tailored to align with Fleetware Solutions Limited’s operations in Kenya and ensures
compliance with the Kenya Data Protection Act, 2019, providing transparency about how personal information is collected, used, and protected.